P7058:[{"_8473":614,"_8474":8475,"_8476":8477},"areReviewsGrouped","nextUrl","/stores/c51f7b65-fcc9-486f-b563-ae634abbdd20/products/shopify-9603973120266/reviews?limit=15&locale=de&lastEvaluated=%7B%22subscriberId_collectionId%22%3A%22c51f7b65-fcc9-486f-b563-ae634abbdd20%3Ade375b49-8754-44af-808f-99d8521987c7%22%2C%22reviewId%22%3A%22d84c99b2-01ef-444c-af84-74b51017b222%22%2C%22dateCreated%22%3A%222026-05-08T06%3A28%3A53.064Z%22%7D","reviews",[8478,8514,8529,8542,8556,8568,8578,8586,8595,8605,8614,8623,8636,8641,8654],{"_8479":8480,"_8481":8482,"_8483":8484,"_8485":8486,"_8487":8290,"_8488":8287,"_8489":8287,"_8490":7042,"_8491":614,"_8492":8493,"_8494":8495,"_8496":8497,"_8498":8499,"_8500":8501,"_8502":8503,"_8504":7256,"_8505":8506,"_8509":35,"_7959":8510,"_73":8288,"_8511":7042,"_8512":8513},"subscriberId","c51f7b65-fcc9-486f-b563-ae634abbdd20","reviewId","99b73ff0-3a29-4faf-ace5-9be97ad4cf82","subscriberId_productId","c51f7b65-fcc9-486f-b563-ae634abbdd20:shopify-9603973054730","productId","shopify-9603973054730","body","dateCreated","dateUpdated","helpfulCount","isRecommended","languageCode","de","productHandle","hand-tufted-short-pile-wool-rug-eleni-en-24wes24506","productImageUrl","https://cdn.shopify.com/s/files/1/0613/3107/9307/files/DEQ24WES24506-208764_bbc28bb6a56a3090ffbc70c498dbbf38_dtl_1_x280.jpg?v=1728365774","productName","Hand-Tufted Wool Rug Eleni","productUrl","//store.westwing.com/products/hand-tufted-short-pile-wool-rug-eleni-en-24wes24506","productVariantName","W 160 x L 230 cm (size M)","rating","reviewer",{"_8507":8285,"_8508":614},"displayName","isVerified","isIncentivized","approved","unhelpfulCount","variantId","49694352146698",{"_8479":8480,"_8481":8515,"_8483":8516,"_8485":8517,"_8487":8302,"_8488":8300,"_8489":8300,"_8490":7042,"_8491":614,"_8492":8493,"_8518":8519,"_8494":8522,"_8496":8523,"_8498":8524,"_8500":8525,"_8502":8526,"_8504":7256,"_8505":8527,"_8509":35,"_7959":8510,"_73":8301,"_8511":7042,"_8512":8528},"ebb929aa-151c-4bd9-b633-4592ec80fe0e","c51f7b65-fcc9-486f-b563-ae634abbdd20:shopify-9661732978954","shopify-9661732978954","original",{"_8487":8520,"_8492":6988,"_73":8521},"ottimo prodotto, giusta scelta","passatoia","hand-tufted-short-pile-runner-eleni-made-of-recycled-material-en-24wes21894","https://cdn.shopify.com/s/files/1/0613/3107/9307/files/DEQ24WES21894-211169_322e35d80a1df40f249de6c319e9ba65_dtl_1_x280.jpg?v=1728501310","Hand-Tufted Wool Runner Eleni","//store.westwing.com/products/hand-tufted-short-pile-runner-eleni-made-of-recycled-material-en-24wes21894","W 80 x L 200 cm",{"_8507":8299,"_8508":614},"49867346575626",{"_8479":8480,"_8481":8530,"_8483":8484,"_8485":8486,"_8487":8309,"_8488":8307,"_8489":8307,"_8490":7042,"_8492":8493,"_8518":8531,"_8494":8495,"_8496":8497,"_8498":8499,"_8500":8501,"_8502":8503,"_8504":8273,"_8534":8538,"_8505":8541,"_8509":35,"_7959":8510,"_73":8308,"_8511":7042,"_8512":8513},"5d6d736f-db7a-418c-94ab-2b0d46d7e76b",{"_8487":8532,"_8492":8533,"_8534":8535,"_73":8537},"At first we liked the rug but its been one week and now the vacuum gets full of fluff every time we clean it. You get what you pay for… will add a photo next time we use the vacuum on it for the non believers.","en","reply",{"_8487":8536},"

Thanks so much for taking the time to share your feedback, Nikolay.

We're glad to hear that you liked the rug initially! 😊

At the same time, we're sorry to hear that you've been experiencing excessive fluff coming off the rug after just one week. 😔 We completely understand how frustrating that must be, especially when it's affecting your cleaning routine.

We take this concern very seriously and would like to look into this further. Your feedback is really valuable to us and we'll pass it along to the right team so we can investigate what might be causing this issue and how we can improve our products going forward.

Thank you for taking the time to share your experience with us – feedback like this really helps us get better! 💙

","Nice rug but loads of fluff coming off",{"_8487":8539,"_8488":8540,"_73":44},"

Vielen Dank, dass Sie sich die Zeit genommen haben, Ihr Feedback zu teilen, Nikolay.

Wir freuen uns zu hören, dass Ihnen der Teppich anfangs gefallen hat!

😊 \n

Gleichzeitig tut es uns leid zu hören, dass nach nur einer Woche übermäßiger Flaum vom Teppich fällt. 😔 Wir verstehen vollkommen, wie frustrierend das sein muss, vor allem, wenn es Ihre Reinigungsroutine beeinträchtigt.

Wir nehmen diese Sorge sehr ernst und würden das gerne weiter untersuchen. Ihr Feedback ist wirklich wertvoll für uns und wir werden es an das richtige Team weiterleiten, damit wir untersuchen können, was dieses Problem verursacht und wie wir unsere Produkte in Zukunft verbessern können.

Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Erfahrung mitzuteilen — Feedback wie dieses hilft uns wirklich, besser zu werden!

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Morbido e piacevole al tatto, ha una texture che lo rende interessante.","Perfetto","round-hand-tufted-wool-rug-eleni-en-23wes34367","https://cdn.shopify.com/s/files/1/0613/3107/9307/files/DEQ23WES34367-204249_564980cc91523518b121acebdb1f0a50_dtl_1_x280.jpg?v=1728472739","Round Hand-Tufted Wool Rug Eleni","//store.westwing.com/products/round-hand-tufted-wool-rug-eleni-en-23wes34367","Ø 250 cm (size XL)",{"_8507":8313,"_8508":614},"49490818859274",{"_8479":8480,"_8481":8557,"_8483":8558,"_8485":8559,"_8487":8323,"_8488":8321,"_8489":8321,"_8490":7042,"_8491":614,"_8492":8493,"_8518":8560,"_8494":6951,"_8496":8563,"_8498":8551,"_8500":8564,"_8502":8565,"_8504":7256,"_8505":8566,"_8509":35,"_7959":8510,"_73":8322,"_8511":7042,"_8512":8567},"0fab70d4-9563-49b1-a726-89dce3007411","c51f7b65-fcc9-486f-b563-ae634abbdd20:shopify-9603973120266","shopify-9603973120266",{"_8487":8561,"_8492":7007,"_73":8562},"Dywan wygląda tak jak na zdjęciu, może jest odrobinę ciemniejszy. Ma bardzo nowoczesny charakter i jest świetnej jakości. 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Vielen Dank für Ihre Bewertung, Sabine!

Es freut uns sehr, dass Sie die dicke Qualität des Hand-Tufted Wool Rug Eleni so schätzen. ✨ Das zeitlose Design und die hochwertige Wollverarbeitung machen diesen Teppich zu einem besonderen Stück, das jedem Raum Wärme und Eleganz verleiht.

Wir hoffen, dass Sie lange Freude an Ihrem neuen Teppich haben!

","2026-06-11T08:38:07.575Z",{"_8507":8355,"_8508":614},"49490357256458",{"_8479":8480,"_8481":8615,"_8483":8616,"_8485":8617,"_8487":8366,"_8488":8364,"_8489":8364,"_8490":7042,"_8491":614,"_8492":8493,"_8494":8618,"_8496":8619,"_8498":8551,"_8500":8620,"_8502":8553,"_8504":7256,"_8505":8621,"_8509":35,"_7959":8510,"_73":8365,"_8511":7042,"_8512":8622},"adbb187a-9c00-452b-a65f-a8d5838f460b","c51f7b65-fcc9-486f-b563-ae634abbdd20:shopify-9922042560778","shopify-9922042560778","hand-tufted-round-wool-rug-eleni-en-24wes58306","https://cdn.shopify.com/s/files/1/0613/3107/9307/files/DEQ24WES58306-211175_6aebb3204cc50aaf7d5295dc6bff9366_dtl_1_x280.jpg?v=1738330344","//store.westwing.com/products/hand-tufted-round-wool-rug-eleni-en-24wes58306",{"_8507":8363,"_8508":614},"50696542519562",{"_8479":8480,"_8481":8624,"_8483":8625,"_8485":8626,"_8487":8373,"_8488":8371,"_8489":8371,"_8490":7042,"_8491":614,"_8492":8493,"_8518":8627,"_8494":5877,"_8496":8631,"_8498":8551,"_8500":8632,"_8502":8633,"_8504":7256,"_8505":8634,"_8509":35,"_7959":8510,"_73":8372,"_8511":7042,"_8512":8635},"998f2042-9e23-44e4-83a0-b0a80c079759","c51f7b65-fcc9-486f-b563-ae634abbdd20:shopify-10400262619472","shopify-10400262619472",{"_8487":8628,"_8492":8629,"_73":8630},"Contente du produit, comme sur la photo ","fr","Bon tapis ","https://cdn.shopify.com/s/files/1/0613/3107/9307/files/DEQ25WES97369-105561_1ec206a4fe751f3dbd712c40bb122ab4_dtl_1_x280.jpg?v=1770119396","//store.westwing.com/products/eleni-dia-250-cm-rws-wool-rws-wool-light-blue-rws-wool-light-blue-en-25wes97369","Ø 200 cm (size L)",{"_8507":8370,"_8508":614},"52645232443728",{"_8479":8480,"_8481":8637,"_8483":8597,"_8485":8598,"_8487":8380,"_8488":8378,"_8489":8378,"_8490":7042,"_8491":614,"_8492":8493,"_8494":8599,"_8496":8638,"_8498":8499,"_8500":8601,"_8502":8592,"_8504":7256,"_8505":8639,"_8509":35,"_7959":8510,"_73":8379,"_8511":7042,"_8512":8640},"e49c5998-da20-4e9c-8585-6892bb39cbbf","https://cdn.shopify.com/s/files/1/0613/3107/9307/files/DEQ23WES46903-204242_c6989f4e7097376a18fffda72a53e890_dtl_1_x280.jpg?v=1742571248",{"_8507":8377,"_8508":614},"50926798635274",{"_8479":8480,"_8481":8642,"_8483":8484,"_8485":8486,"_8487":8387,"_8488":8385,"_8489":8385,"_8490":7042,"_8492":8493,"_8518":8643,"_8494":8495,"_8496":8648,"_8498":8499,"_8500":8501,"_8502":8602,"_8504":8273,"_8534":8649,"_8505":8652,"_8509":35,"_7959":8510,"_73":8386,"_8511":7042,"_8512":8653},"05105e5d-8953-4eb4-80a6-bc9edd78ce08",{"_8487":8644,"_8492":7007,"_8534":8645,"_73":8647},"Minął niespełna miesiąc, a dywan już wygląda na zużyty - niektóre pętelki i włókna zaczęły się wyciągać i puszyć. Przez to powierzchnia nie wygląda już tak estetycznie i gładko jak na zdjęciach produktu. Teoretycznie można te pętelki podkleić, ale od nowego dywanu w tej cenie oczekiwałabym lepszego wykończenia.",{"_8487":8646},"

Dziękujemy za Pańską opinię, Dario.

Cieszymy się, że wygląd dywanu Pani odpowiada! 😊

Jednocześnie bardzo nas martwi, że po niecałym miesiącu użytkowania pojawiły się problemy z pętelkami i włóknami. 😔 Rozumiemy Pańskie rozczarowanie - dywan w tej cenie powinien zachować swój estetyczny wygląd znacznie dłużej i nie wymagać dodatkowych zabiegów konserwacyjnych tak szybko.

Pańska uwaga dotycząca jakości wykończenia jest bardzo cenna i przekażemy ją odpowiednim działom, aby poprawić trwałość naszych dywanów ręcznie tuftowanych. Takie szczegółowe informacje pomagają nam zrozumieć, jak nasze produkty sprawdzają się w codziennym użytkowaniu.

Dziękujemy, że podzieliła się Pani swoimi doświadczeniami - to pomaga zarówno nam w ulepszaniu produktów, jak i innym klientom w podejmowaniu świadomych decyzji.

","Dobry wygląd, średnia jakość","https://cdn.shopify.com/s/files/1/0613/3107/9307/files/DEQ24WES24506-208765_447259384a11f0d6be87d20a73254dc3_dtl_1_x280.jpg?v=1728365774",{"_8487":8650,"_8488":8651,"_73":44},"

Danke für Ihr Feedback, Dario.

Wir freuen uns, dass das Aussehen des Teppichs zu Ihnen passt!

😊\n

Gleichzeitig sind wir sehr besorgt, dass nach weniger als einem Monat der Nutzung Probleme mit Schlaufen und Fasern aufgetreten sind. 😔 Wir verstehen Ihre Enttäuschung — ein Teppich zu diesem Preis sollte sein ästhetisches Aussehen viel länger behalten und keine zusätzlichen Wartungsarbeiten so schnell erfordern.

Ihre Aufmerksamkeit für die Qualität der Oberfläche ist sehr wertvoll und wir werden sie an die entsprechenden Abteilungen weitergeben, um die Haltbarkeit unserer handgetufteten Teppiche zu verbessern. Solche detaillierten Informationen helfen uns zu verstehen, wie sich unsere Produkte im täglichen Gebrauch verhalten

.\n

Vielen Dank, dass Sie Ihre Erfahrung geteilt haben — es hilft uns sowohl, unsere Produkte zu verbessern als auch anderen Kunden zu helfen, fundierte Entscheidungen zu treffen.

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EleniRunder Wollteppich, handgetuftet